Whistleblower system and complaint procedure

Miele fosters an open culture and a spirit of cooperation in which those affected can seek advice and voice their concerns. In addition to internal channels, we have had an external ombudsperson appointed for many years whom employees and business partners can contact confidentially and anonymously.

The ombudsperson receives information about potential violations of laws or internal rules (whistleblower system). They are also responsible for the complaint procedure under the German Supply Chain Due Diligence Act. [ PDF Rules of Procedure ] responsible.

The complaints procedure allows individuals to point out risks to human rights and the environment, as well as violations of human rights or environmental obligations.

The ombudsperson can be contacted as follows:

Dr. Carsten Thiel von Herff, LL.M.
Loebellstrasse 4
D – 33602 Bielefeld

Tel: +49 521 557 333 0 / Mobile: +49 151 58230321
Email: ombudsmann@thielvonherff.de

Reporting platform: www.report-tvh.com

Homepage: www.thielvonherff.de

Anyone who provides a tip in good faith is protected. All tips are investigated with the utmost care and with due regard for the rights of all parties involved.